Privacy Policy
Last Updated: January 3, 2026
This Privacy Policy explains how VitalGuideShop (“we,” “us,” or “our”) collects, uses, stores, and protects your personal data when you use https://vitalguideshop.com, including all subdomains and digital experiences such as SoulMirror.
We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR).
1. Who We Are
This website is operated by VitalGuideShop, based in Ireland.
If you have any questions about this Privacy Policy or your data, you can contact us at:
📧 [email protected]
2. What Data We Collect
Depending on how you use the website, we may collect the following information:
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Name and email address
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Questionnaire responses and preferences
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Dates such as date of birth (when provided)
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Information related to AI-generated readings
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Purchase and transaction details (via WooCommerce)
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Technical data such as IP address, browser type, and device information
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Cookie and usage data
You are never required to provide more information than necessary to use the service.
3. AI Experiences & Uploaded Images
Some AI experiences (such as palm or aura readings) may ask you to upload an image.
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Images are used only to generate the requested AI experience
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Images are not stored permanently
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Images are deleted after processing
We do not use uploaded images for marketing, training, or resale.
4. How We Use Your Data
We use your data to:
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Provide and operate AI-generated experiences
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Deliver purchased digital services and credits
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Improve website functionality and user experience
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Communicate with you about your account or purchases
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Send emails related to content, offers, or affiliate products (you can unsubscribe at any time)
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Comply with legal and regulatory obligations
We do not sell your personal data.
5. Legal Basis for Processing (GDPR)
Under GDPR, we process your data based on one or more of the following legal grounds:
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Your consent
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Performance of a contract (providing digital services you request)
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Legitimate interests (operating and improving the website)
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Legal obligations
6. WooCommerce & Payments
Payments are processed securely through WooCommerce and its payment providers.
We do not store full payment card details on our servers. Payment information is handled directly by the payment processor according to their own privacy policies.
7. Affiliate Marketing
Some emails, pages, or links may contain affiliate links.
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We may earn a commission if you purchase through these links
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This does not increase the price you pay
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We do not share or sell your personal data to affiliate partners
8. Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Ensure the website functions properly
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Remember user preferences
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Analyze website usage
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Support marketing and affiliate tracking
Cookie consent is managed using the Yes Cookie plugin.
You can manage or withdraw your consent at any time through the cookie settings.
More details are available in our Cookie Policy.
9. Data Storage & Security
Your data is stored securely on servers provided by our hosting provider and within our WordPress installation.
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
10. How Long We Keep Your Data
We keep personal data only for as long as necessary to:
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Provide the requested services
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Maintain user access to reports and experiences
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Meet legal, accounting, or regulatory requirements
You may request deletion of your data at any time, subject to legal obligations.
11. Your Rights Under GDPR
If you are in the EU, you have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion of your data
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Restrict or object to processing
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Request data portability
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Withdraw consent at any time
To exercise these rights, contact us at [email protected].
12. Third-Party Services
We may use trusted third-party services for:
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website hosting
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email delivery
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analytics
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payment processing
These providers only receive the data necessary to perform their services and are required to protect your information.
13. International Users
This website is operated from the European Union (Ireland). If you access the site from outside the EU, your data may be processed in accordance with EU data protection standards.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes means you accept the updated policy.
15. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact:
VitalGuideShop
9 Sarsfield Street
Nenagh, Tipperary
Ireland, E45 FT89